New · posted Nov 12
Becton Dickinson · Medical Devices
Quality Excellence Capability Specialist
- Franklin Lakes, NJ
- On-site
- Full-time
- Associate & Specialist
The role
The Quality Excellence Capability Specialist, supports the deployment and day-to-day execution of BD's Quality Excellence Academy. The primary focus of this role is coordinating training schedules, partnering with sites to plan learning activities, managing logistics and communications, and maintaining the documentation needed for effective and compliant program execution.
This role works closely with regional Quality Excellence Capability Partners, site Quality leaders, process owners, subject matter experts, Central Quality partners, and Learning & Development. The coordinator may co-lead training programs with experienced facilitators and may independently deliver selected training sessions when qualified and appropriate. Success in this role is measured by reliable program coordination, strong site engagement, accurate training documentation, and consistent execution of capability-building activities.Key Responsibilities
What you need
Education and Experience Required
- Bachelor's Degree in Life Sciences, Sciences, Engineering, Education, Business, Operations, or a related field is required.
- 3+ years of relevant experience in medical device, pharmaceutical, biologics, manufacturing, quality, learning and development, or another regulated environment.
- Experience coordinating training, projects, programs, events, or cross-functional activities involving multiple stakeholders, locations, or time zones.
- Working knowledge of regulated quality systems and quality processes such as CAPA, nonconformance management, investigations, change control, process validation, design controls, or risk management.
- Experience supporting or delivering instructor-led or virtual training, presentations, workshops, or other learning activities.
- Strong organizational and planning skills, with demonstrated attention to detail and the ability to manage multiple schedules, priorities, and follow-up actions.
- Strong written and verbal communication skills, with the ability to engage associates, facilitators, subject matter experts, and site leaders.
- Proficiency with Microsoft 365 tools used for scheduling, communication, tracking, collaboration, and presentation development.
- Ability to work effectively in a matrixed, cross-functional, and multicultural environment.
- Willingness to travel domestically and internationally as required, approximately 25%.
Required Skills
Optional Skills
Preferred Knowledge and Experiencenice to have
- Ability to communicate and deliver training in Spanish is preferred.
- Experience supporting teams or sites globally is preferred.
- Experience using a learning management system or maintaining controlled training records is preferred.
- Experience with adult learning principles, facilitation, learner engagement, or training effectiveness is preferred.
- Experience supporting audit readiness, inspection readiness, remediation, or quality improvement activities is preferred.
- Experience with problem-solving, continuous improvement, Lean, or Kaizen methods is preferred.
- Ability to adapt communication and coordination approaches across different cultures, languages, and organizational levels.
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
What you'll do
The primary responsibilities will include
Quality Excellence
- Coordinate deployment of Quality Excellence Academy learning activities in alignment with regional plans and priorities.
- Partner with site Quality contacts to coordinate training needs, target audiences, schedules, delivery formats, language considerations, and logistical requirements.
- Maintain regional training calendars, site schedules, participant rosters, completion records, action logs, and other program documentation.
- Coordinate instructor and subject matter expert availability, virtual meeting logistics, training materials, room requirements, participant communications, and session follow-up.
- Co-lead instructor-led, virtual, and blended learning sessions with Quality Excellence Capability Partners, process owners, or qualified subject matter experts.
- Deliver selected training sessions independently on an occasional basis after completing required qualification, preparation, and content familiarization.
- Support capability-building programs in areas such as Investigation Management, Root Cause Analysis, Problem Solving, Process Validation, Change Control, Technical Writing, and other quality priorities.
- Prepare and organize facilitator guides, participant materials, exercises, assessments, and supporting resources using approved content.
- Collect participant feedback and assessment results and summarize themes, issues, and improvement opportunities for program leads.
- Provide clear, timely status updates on upcoming sessions, site readiness, participation, completion, scheduling risks, and follow-up actions.
- Partner with site Quality teams, regional Quality Excellence Capability Partners, Central Quality, Learning & Development, and business stakeholders to support consistent program execution.
- Maintain accurate and complete records associated with training delivery, learner participation, qualification, and effectiveness activities in accordance with applicable requirements.
- Support training effectiveness activities through surveys, assessments, observations, stakeholder feedback, and follow-up tracking.
- Use training data, quality metrics, audit or inspection observations, and stakeholder feedback to help identify recurring capability needs and scheduling priorities.
- Support onboarding, targeted remediation, CAPA-related learning activities, and other focused capability-building efforts as assigned.
- Assist with Kaizen events, structured problem-solving workshops, community-of-excellence activities, and sharing of best practices across sites.
- Identify opportunities to simplify coordination, improve the learner experience, strengthen documentation, and increase consistency across regions.
- Promote a culture of continuous learning, accountability, quality excellence, and operational effectiveness.
Pay and benefits
$135,500 – $216,800 a year
Employer providedThe expected Base Pay Range for this role is $135,500 - $216,800 USD Annually, plus incentives. Final compensation will be determined based on experience, skills, and geographic location.
At BD, we are committed to supporting our associates’ well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role:
Salary Range Information
$135,500.00 - $216,800.00 USD Annual
Health and Well-being Benefits
Medical coverage
Health Savings Accounts
Flexible Spending Accounts
Medical coverage
Health Savings Accounts
Flexible Spending Accounts
Dental coverage
Vision coverage
Hospital Care Insurance
Critical Illness Insurance
Accidental Injury Insurance
Life and AD&D insurance
Short-term disability coverage
Long-term disability insurance
Long-term care with life insurance
Anxiety management program
Wellness incentives
Sleep improvement program
Diabetes management program
Virtual physical therapy
Emotional/mental health support programs
Weight management programs
Gastrointestinal health program
Substance use management program
Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit
BD 401(k) Plan
BD Deferred Compensation and Restoration Plan
529 College Savings Plan
Financial counseling
Baxter Credit Union (BCU)
Daily Pay
College financial aid and application guidance
Paid time off (PTO), including all required State leaves
Educational assistance/tuition reimbursement
MetLife Legal Plan
Group auto and home insurance
Pet insurance
Commuter benefits
Discounts on products and services
Academic Achievement Scholarship
Service Recognition Awards
Employer matching donation
Workplace accommodations
Adoption assistance
Backup day care and eldercare
Support for neurodivergent adults, children, and caregivers
Caregiving assistance for elderly and special needs individuals
Employee Assistance Program (EAP)
Paid Parental Leave
Support for fertility, birthing, postpartum, and age-related hormonal changes
Bereavement leaves
Military leave
Personal leave
Family and Medical Leave (FML)
Jury and Witness Duty Leave
Candidates whose job duties will be physically performed within unincorporated Los Angeles County limits: All qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. BD abides by any and all laws or regulations that impose restrictions or prohibitions for hiring applicants with criminal histories for posted positions.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.
We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.
To learn more about BD visit https://bd.com/careers.
Health & Well-being: Medical, dental, vision, health savings and flexible spending accounts, life and disability insurance, wellness resources, mental health support, and disease management programs.
Retirement & Financial Well-being: 401(k), deferred compensation programs, financial counseling, DailyPay, and educational savings resources.
Work-Life Balance & Family Support: Paid time off, company holidays, educational assistance, parental leave, adoption assistance, backup care, caregiving support, employee assistance programs, commuter benefits, pet insurance, legal services, and associate discount programs.
Leave Programs: Bereavement, military, personal, family and medical leave, and jury duty leave.
Additional details regarding benefits and well-being programs can be found in Our Commitment to You.
Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed
Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.
Where you'll work
Franklin Lakes, NJOn-siteOpen in Maps (opens in a new tab)
More jobs in Franklin Lakes, NJWorking conditions
At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs.
Primary Work Location
USA NJ - Franklin Lakes
Additional Locations
USA AZ - Tempe Headquarters, USA CA - San Diego Bldg A&B, USA GA - Covington BMD, USA UT - Salt Lake City, USA UT - Sandy
From the posting
About BD
We are the people who give possibilities purpose
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
Equal opportunity, accessibility and legal noticesBecton Dickinson's statements, word for word
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
Job intelligence
The context around this role
Live data · November 12, 2026
Salary intelligence
How the pay compares
This role's midpoint is 86% above the US median for Quality Systems & Document Control roles at this level.
This roleEmployer provided
Associate & Specialist roles in the US22 roles publishing pay
| Annual base pay | Low | Median | High |
|---|---|---|---|
| This role | $135,500 | — | $216,800 |
| All US (middle half) | $81,625 | $94,750 | $110,125 |
This role: Becton Dickinson's own published range. Comparisons: the base pay employers published on open Quality Systems & Document Control roles at the same level on Regulatory Jobs, November 12, 2026. Nothing is estimated.
Career trajectory
Where this role sits in Quality Systems & Document Control
The general path across 97 open Quality Systems & Document Control roles on Regulatory Jobs, with the titles they carry most. Not BD's own promotion track.
Skills DNA
What this role leans on
How many of the posting's 41 duty, requirement and summary lines touch each area. The posting's emphasis, not a proficiency score.
- Collaboration and leadership23
- Documentation and SOPs7
- Validation and qualification4
- Quality systems and risk4
- Investigations and CAPA3
- GMP and compliance2
- Lab testing and methods2
Regulatory intelligence
The rules, regulations and standards behind this role
The regulations, guidance and standards that govern Quality Systems & Document Control work in medical devices, each linked to the agency or standards body that publishes it.
- FDA21 CFR Part 820 (QMSR)(official source, opens in a new tab)FDA quality management system regulation for medical devices, aligned with ISO 13485
- ISOISO 13485(official source, opens in a new tab)Quality management systems for medical devices
- FDA21 CFR Part 11(official source, opens in a new tab)FDA rules for electronic records and electronic signatures
- ISOISO 14971(official source, opens in a new tab)Application of risk management to medical devices
- ISOISO 19011(official source, opens in a new tab)Guidelines for auditing management systems
- FDAFDA Investigations Operations Manual(official source, opens in a new tab)How FDA investigators plan and conduct inspections
- FDAFDA Computer Software Assurance(official source, opens in a new tab)Risk-based assurance for production and quality system software
- FDAMDSAP(official source, opens in a new tab)The Medical Device Single Audit Program shared by five regulators
- EUEU MDR (Regulation 2017/745)(official source, opens in a new tab)The EU Medical Device Regulation: CE marking, technical documentation, vigilance
- FDA21 CFR Part 803(official source, opens in a new tab)Medical device reporting of deaths, serious injuries and malfunctions
- FDA21 CFR Part 806(official source, opens in a new tab)Reports of medical device corrections and removals
- FDA21 CFR Part 830 (UDI)(official source, opens in a new tab)Unique device identification and the GUDID database
- ISOISO 9001(official source, opens in a new tab)Quality management systems requirements
- FDA21 CFR Part 807(official source, opens in a new tab)Establishment registration, device listing and premarket notification
- ISPEISPE GAMP 5(official source, opens in a new tab)A risk-based approach to compliant GxP computerized systems
- Health CanadaCanada Medical Devices Regulations(official source, opens in a new tab)Health Canada's licensing and quality requirements for medical devices (SOR/98-282)
Company hiring pulse
BD on Regulatory Jobs
- 104
- Open roles
- 104
- Distinct roles
- 23
- Locations
By discipline
- Quality77 74%
- Regulatory19 18%
- Clinical8 8%
By level
- Senior & Principal47 45%
- Associate & Specialist36 35%
- Manager17 16%
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Quality Excellence Capability Specialist at BD
Open until filled. $136K–$217K a year, employer provided.