New · posted Nov 1
IQVIA · Pharmaceuticals
Client Relationship Associate Director, Connected Devices PM (Clinical Research)
- Durham, NC
- On-site
- Full-time
- Director
The role
Connected Devices is one of the most dynamic and interesting areas within the Clinical Research industry. The identification, strategy and management of various devices and their data ingestion modalities in order to meet the endpoint goals of our customers is ever challenging and exciting. This highly visible business unit is closely connected to other trial delivery teams within IQVIA. We work closely with technology partners and our sponsor partners to help speed therapies to market in a global network. We seek highly motivated and accountable people looking for opportunities to impact the business and be part of the solution. At IQVIA, we look at individuals with a focus on continuous learning and career development.
To assist the department Director in developing department strategy and team building; to ensure a high standard of service to clients and develop strategies in alignment with departmental objectives; to manage key client relationships; to manage; to serve as an expert in aligning, managing and enhancing client relationship(s) while maintaining an overview of client portfolio from an operational and financial perspective. To communicate with project teams and Business Development to ensure excellent delivery to clients and consistency across studies, including alliance and portfolio management, implementation of best practices, harmonization, and development of client-specific performance improvement projects, and to facilitate escalation management.
What you need
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
- Knowledge of FDA (Food and Drug Administration) guidelines and their impact on the operations
- Good team leadership skills
- Good ability to prioritize, schedule and organize
- Good problem-solving skills
- Excellent customer service skills
- Excellent communication and interpersonal skills
- Basic knowledge of computers; preferably Microsoft Office Excel and Microsoft Office Word
- Ability to establish and maintain effective working relationships with coworkers, managers and clients
MINIMUM REQUIRED EDUCATION AND EXPERIENCE
- Bachelor's Degree in Life Sciences or related discipline
- 7-10 years of relevant experience, including experience establishing and managing a high-quality department/core team required OR
- Equivalent combination of education, training, and experience
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role, when annualized, is $90,200.00 - $251,200.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
What you'll do
- Ensure consistent and outstanding quality against department deliverables.
- Manage customer relationships and lead the teams towards successfully achieving customer deliverables.
- Manage the standard operating procedures of the department and ensure compliance with ICH GCP guidelines.
- Oversee the maintenance, review and implementation of Quality Control procedures.
- Lead departmental and company Projects and Initiatives.
- Conduct capacity planning.
- Assist the Business Development team with RFP (request for proposal)/RFI (request for information) review for assigned accounts, working closely with the internal teams and the client.
- Oversee forecast, backlog and projections for existing account; complete forecasting for existing accounts.
- As an experienced leader, tasks might include new hire mentorship as well as departmental and/or organizational process improvement initiatives. This is an individual contributor role.
Pay and benefits
$90,200 – $251,200 a year
Employer providedHealth and welfare benefits
Incentive plans
Bonuses
Where you'll work
Durham, NCOn-siteOpen in Maps (opens in a new tab)
More jobs in Durham, NCEqual opportunity, accessibility and legal noticesIQVIA's statements, word for word
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe
Job intelligence
The context around this role
Live data · November 1, 2026
Salary intelligence
How the pay compares
This role's midpoint is 27% below the US median for Clinical Operations roles at this level.
This roleEmployer provided
Director roles in the US35 roles publishing pay
| Annual base pay | Low | Median | High |
|---|---|---|---|
| This role | $90,200 | — | $251,200 |
| All US (middle half) | $202,500 | $233,000 | $243,000 |
This role: IQVIA's own published range. Comparisons: the base pay employers published on open Clinical Operations roles at the same level on Regulatory Jobs, November 1, 2026. Nothing is estimated.
Career trajectory
Where this role sits in Clinical Operations
The general path across 93 open Clinical Operations roles on Regulatory Jobs, with the titles they carry most. Not IQVIA's own promotion track.
Career resources on Clinical Operations
Skills DNA
What this role leans on
How many of the posting's 25 duty, requirement and summary lines touch each area. The posting's emphasis, not a proficiency score.
- Collaboration and leadership10
- Documentation and SOPs2
- Clinical trial conduct2
- GMP and compliance1
- Validation and qualification1
- Quality systems and risk1
- Data and digital systems1
Regulatory intelligence
The rules behind this role
Frameworks and standards this posting's work falls under, matched from its own words, each linked to the official source.
Company hiring pulse
IQVIA on Regulatory Jobs
- 83
- Open roles
- 59
- Distinct roles
- 26
- Locations
By discipline
- Clinical72 87%
- Regulatory7 8%
- Quality4 5%
By level
- Associate & Specialist43 52%
- Manager15 18%
- Senior & Principal15 18%
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Client Relationship Associate Director, Connected Devices PM (Clinical Research) at IQVIA
Open until filled. $90K–$251K a year, employer provided.