New · posted Oct 20
Johnson & Johnson · Medical Devices
Quality Systems and Training Specialist
- Jacksonville, FL
- On-site
- Full-time
- Associate & Specialist
Closes Nov 3, 2026 · 15 days left
The role
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Establishes, maintains, and supports quality assurance and employee training programs, procedures, systems, and controls. Ensures that quality-system performance, employee qualification, and training compliance are continually monitored and measured to support regulatory compliance and continuous improvement.
Designs, develops, delivers, and evaluates technical, cGMP, quality-system, and employee-development training programs. Maintains accurate and current training records, administers the Learning Management System, supports employee certification, and provides management with quality and training compliance information.
Supports quality-system monitoring, data trending, procedure development, management review, audit readiness, product review and release activities, and site compliance with applicable company, safety, environmental, and regulatory requirements.
What you need
Preferred Skillsnice to have
Analytical Reasoning, Business Alignment, Business Behavior, Coaching, Collaboration, Communication, Compliance Management, Data Compilation, Data Quality, Data Savvy, Document Management, Problem Solving, Quality Auditing, Quality Control (QC), Quality Management Systems (QMS), Quality Services, Quality Standards, Systems Analysis, Training People
What you'll do
Quality Systems Responsibilities
1. Monitor and track sources of quality detractors using applicable quality systems, records, databases, and performance metrics.
2. Ensure compliance with company policies, procedures, quality standards, and applicable safety and environmental requirements.
3. Support the development, review, revision, and implementation of standard operating procedures and other controlled quality-system documents.
4. Generate quality metrics, statistical summaries, and trend reports. Communicate significant trends to management and appropriate cross-functional teams.
5. Use quality tools, data, and system-generated reports to support continuous improvement of quality-system and process performance.
6. Provide support for product review and release activities, as applicable.
7. Support good manufacturing practice audits, regulatory inspection readiness, internal assessments, and other site-readiness activities.
8. Collect and consolidate quality-system inputs for management reviews, data review boards, and other quality governance forums.
9. Verify that quality-system elements are effectively deployed by conducting periodic checks, assessments, and compliance reviews.
10. Support quality-system applications and processes, including document management, change control, nonconformance, CAPA, audit, and metrics-reporting systems.
Training System Responsibilities
11. Design, develop, deliver, and evaluate technical, cGMP, quality-system, and operational training programs and materials for instructional effectiveness.
12. Collaborate with Engineering, Quality, Operations, and other functional areas to identify training needs and deliver programs supporting site operations.
13. Evaluate procedure and document changes to determine affected audiences, training requirements, and appropriate training methodologies.
14. Coordinate employee training activities and ensure that required training is completed and properly documented.
15. Support the qualification and certification of employees to perform assigned job responsibilities.
16. Maintain accurate employee training plans, curricula, qualification records, and certification information.
17. Administer and maintain the Learning Management System and associated training documentation in accordance with applicable procedures and record-retention requirements.
18. Ensure that training documentation is accurate, current, readily available, and maintained in accordance with established procedures and applicable requirements.
19. Provide supervisors and management with employee training, qualification, certification, and compliance status information.
20. Conduct periodic training-system reviews and spot audits to verify compliance and identify opportunities for improvement.
21. Assist with controlled-document distribution and documentation compliance for operational areas.
22. Conduct or support investigations of nonconformances associated with the training system or potential human-error factors.
23. Deliver orientation, induction, quality-system, and required site training to new employees.
24. Support actions that ensure employees are appropriately trained and qualified before independently performing assigned responsibilities.
Pay and benefits
$79,000 – $127,650 a year
Employer providedThe anticipated base pay range for this position is
$79,000.00 - $127,650.00
Pension and 401(k) savings plan
Long-term incentive program
Vacation (120 hours per year)
Holiday pay (13 days)
Parental leave (480 hours)
Sick time (40 hours per year)
Where you'll work
Jacksonville, FLOn-siteOpen in Maps (opens in a new tab)
More jobs in Jacksonville, FLWorking conditions
Job Function
Quality
Job Sub Function
Quality Systems
Job Category
Professional
All Job Posting Locations
Jacksonville, Florida, United States of America
Equal opportunity, accessibility and legal noticesJohnson & Johnson's statements, word for word
Additional Description for Pay Transparency
Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits
Job intelligence
The context around this role
Live data · October 20, 2026
Salary intelligence
How the pay compares
This role's midpoint is 28% above the US median for Quality Assurance roles at this level.
This roleEmployer provided
Associate & Specialist roles in the US172 roles publishing pay
| Annual base pay | Low | Median | High |
|---|---|---|---|
| This role | $79,000 | — | $127,650 |
| All US (middle half) | $59,000 | $80,500 | $93,625 |
This role: Johnson & Johnson's own published range. Comparisons: the base pay employers published on open Quality Assurance roles at the same level on Regulatory Jobs, October 20, 2026. Nothing is estimated.
Career trajectory
Where this role sits in Quality Assurance
The general path across 895 open Quality Assurance roles on Regulatory Jobs, with the titles they carry most. Not Johnson & Johnson's own promotion track.
Career resources on Quality Assurance
Skills DNA
What this role leans on
How many of the posting's 30 duty, requirement and summary lines touch each area. The posting's emphasis, not a proficiency score.
- Documentation and SOPs16
- Collaboration and leadership15
- GMP and compliance12
- Quality systems and risk8
- Validation and qualification4
- Data and digital systems3
- Lab testing and methods2
- Investigations and CAPA2
Regulatory intelligence
The rules behind this role
Frameworks and standards this posting's work falls under, matched from its own words, each linked to the official source.
Company hiring pulse
Johnson & Johnson on Regulatory Jobs
- 42
- Open roles
- 42
- Distinct roles
- 19
- Locations
By discipline
- Quality25 60%
- Regulatory13 31%
- Compliance & Safety4 10%
By level
- Senior & Principal13 31%
- Associate & Specialist13 31%
- Manager11 26%
More roles at Johnson & Johnson
- View role
Quality Engineering Co-Op (Spring 2027)
Santa Clara, CAAssociate & SpecialistMedical Devices$56K
- View role
Quality Engineering Co-Op, Summer 2027
Cincinnati, OHAssociate & SpecialistMedical Devices$49K
- View role
Quality Systems Specialist
Wilson, NCAssociate & SpecialistPharmaceuticalsSalary not listed
- View role
Quality Data Science Co-Op, Summer 2027
Cincinnati, OHAssociate & SpecialistMedical Devices$49K
Similar Quality Assurance roles elsewhere
- View role
Quality Engineer II - MCS
MedtronicMiami Lakes, FL · HybridAssociate & SpecialistMedical Devices$79K–$119K
- View role
Design Quality Engineer
Smith+NephewMansfield, MA · HybridAssociate & SpecialistMedical Devices$74K–$112K
- View role
Development Quality Engineer I
AbbottSylmar, CAAssociate & SpecialistMedical Devices$74K–$116K
- View role
Complaints Quality Engineer II - PMS
Edwards LifesciencesIrvine, CAAssociate & SpecialistMedical Devices$87K–$123K
Quality Systems and Training Specialist at Johnson & Johnson
Applications close November 3. $79K–$128K a year, employer provided.