Complaints Quality Engineer II - PMS

• Experience with medical devices and working under a medical device regulated environment
• Experience in medical device (cardiovascular, endovascular, or other critical care/surgical products), healthcare, or a related environment.
• Complaints investigation experience and/or hands-on experience with device investigations
• Demonstrated experience with risk management/risk assessments
• Experience working in lab environment and familiarity with common measurement/test equipment (calipers, micrometers, pressure gages, leak testing, etc.)
• Experience with data analysis and able to generate metrics for trending and review
• Good documentation, communication and interpersonal relationship skills including negotiating and relationship management skills
• Basic understanding of statistical techniques
• Solid understanding and knowledge of principles, theories, and concepts relevant to Engineering
• Ability to interact professionally with all organizational levels
• Ability to manage competing priorities in a fast-paced environment
• Knowledge of and adherence to Quality systems
• Must be able to work in a team environment
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.

Every employee is essential to Edwards’ success, and we’re ready to help you advance along your career path!

Edwards is committed to complying with the requirements and guidance from our government authorities and to protecting our vulnerable patients and the healthcare providers who are treating them around the world.  As such, all Healthcare Interacting positions require COVID-19 vaccination, which includes anyone who directly interfaces with patients and those who interact with healthcare providers as part of their role.  If hired, as a condition of employment, you will be required to submit proof that you have been fully vaccinated for COVID-19 or have a valid religious or medical exemption from being vaccinated.