Senior Director Quality Digital & Analytics

Required Knowledge, Skills and Abilities

• Strong leader with the ability to establish clear strategy that can inspire others to deliver and influence to drive change across the organization
• Experience in supporting Quality & Compliance organizations on their digital journey.
• Appreciation of data products, platforms and technologies; business understanding of cloud computing, Data Science, and how they create impact in existing processes
• Consistent track record of collaboration, including the ability to work with cross-functional teams, and across complex ecosystems
• Exceptional communications skills (including articulating product vision, inspiring teams, and presenting to senior executives).
• Strong negotiation and interpersonal skills required
• Excellent stakeholder management and networking skills required
• Excellent analytical and strategic thinking skills with attention to detail required
• Experience leading complex projects required
• Strong familiarity with project management software tools, methodologies, and best practices required
• Financial Acumen required
• Excellent written and verbal communications skills in English required
• Ability to translate complex concepts for a variety of stakeholders required
• Strong planning and organizational skills with a good understanding of priority setting required
• Ability to work independently but also in a team required
• Proven track record working in a global matrix environment required
• People management experience required

1. 1Establish a holistic digital and quality analytics strategy that aligns with enterprise quality and the end-to-end Innovative Medicine quality segment business objectives and priorities from relevant business and quality functions.
2. 2Develop a deep understanding of stakeholder needs and the quality landscape to define the voice of the user, incorporating these insights into strategy development.
3. 3Oversee the development of risk evaluation AI tools and reports for senior management, including the Executive Committee.
4. 4Lead the implementation and maintenance of quality analytics tools to assess and enhance the Quality Management System (QMS).
5. 5Drive the rigorous application of analytics within quality assessment processes, ensuring continuous improvements in the quality management landscape.
6. 6Identify and execute a strategic roadmap that transforms quality operations, leveraging digital technologies to automate and simplify processes while providing meaningful, predictive insights.
7. 7Champion and manage large-scale strategic projects with executive visibility, collaborating with cross-functional teams in automation, digitalization of core quality processes, and analytics application.
8. 8Manage the digital investment portfolio for Innovative Medicine Q&C, prioritizing initiatives and developing robust business cases that clearly define value drivers and overall impact.
9. 9Establish and manage resource allocation within the team, ensuring optimal utilization of resources and alignment with departmental objectives.
10. 10Define and implement metrics and KPIs to monitor and analyze roadmap durability, backlog health, velocity, and digital maturity, using data to drive improvements across the team.
11. 11Collaborate with leadership to ensure alignment of Functional roadmaps with the overall digital roadmap and identify any potential redundancies or conflicts in project priorities.
12. 12Incorporate Risk-Based Management practices into the development of quality analytics tools to identify trends and signals within the QMS.
13. 13Execution: The incumbent will champion and drive large strategic and complex projects, with executive visibility and many critical dependencies and is responsible to resource and execute in collaboration with Supply Chain Intelligent Automation, JJ Technology, Digital and Data Science, and Quality teams. This includes establishing, leading and/or directing project teams in the automation and digitalization of core Quality & Compliance processes, application of data analytics to anticipate risk and generate insights, as well as boosting the digital experience. The incumbent deploys and/or facilitates deployment of digital solutions into the Pharm Quality sector and coordinates sector-specific projects. Additionally, the incumbent will ensure that a lifecycle management approach is defined and in-place to sustain any deployed assets, and assure that impact of future changes is identified, assessed and actioned.
14. 14Digital Capability building: The incumbent leads the establishment and deployment of a Digital Curriculum for the Pharm Quality organization and is responsible for significantly raising the digital quotient of the organization.