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New · posted Nov 11

Eli Lilly · Pharmaceuticals

Quality Assurance - NALO - Distribution

  • Plainfield, IN
  • On-site
  • Full-time
  • Associate & Specialist
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Pay$66K–$172K
EmploymentFull-time
LocationPlainfield, IN
LevelAssociate & Specialist
FunctionQuality Assurance
DeadlineOpen until filled

The role

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.

Every dose that reaches a patient has to arrive with its quality intact. In this role, you'll be the quality voice for our commercial distribution network, making sure our North American Logistic Operation's warehouses, third-party logistics (3PL) partners, and distribution service providers meet GMP, GDP, and Lilly quality standards. You'll work hands-on with quality records, risk assessments, and metrics, and you'll build deep technical expertise in how a regulated distribution network runs.

Additional Preferences

  • Prior Quality or Engineering experience working in Distribution, Medical Devices and providing oversight to 3PLs and Service Providers
  • Prior FUME experience and understanding FUME requirements and regulations
  • Knowledge and experience with CSQA and Data Integrity application
  • Experience with ICH Q9 and/or Lilly's Quality Risk Management standards
  • Clear understanding of all GMP/GDPs, policies, procedures, regulations and guidelines related to commercial distribution
  • Knowledge and experience in quality records (Deviation, CC, PPE, SCN's, procedure, etc.)
  • Effective communication, both written and oral
  • Demonstrated ability to be self-driven, work independently, and apply time management and project management skills
  • High-quality skills to include ability to prioritize, critical decision making, interpersonal/people, problem solving
  • Strategic thinking and ability to influence diverse groups and communicate effectively to all levels of an organization internally and externally
  • Strive to exceed individual and business goals and continuous improvement

What you need

Basic Requirements

  • Bachelor's degree in pharmacy, Chemistry, Life Sciences, Engineering, or Supply Chain/Logistics
  • One plus years of experience in quality assurance, distribution, or supply chain within the pharmaceutical or medical device industry.
  • Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1.

Skills named in this posting

What you'll do

  • Make quality culture the foundation of your work, to ensure our products are delivered on time and in a safe and effective manner to improve patients' lives.
  • Collaborate with site compliance leader and site data leader to ensure robust Quality System and Computer System Validation to ensure compliance and meet data integrity requirements.
  • Understand NALO Operations to be able to provide quality oversight, identify and escalate potential Quality concerns, support meeting business goals and lead process improvement initiatives.
  • Provide Quality oversight for NALO distribution operations network and maintain a state of inspection readiness for all distribution warehouses under NALO control. Support development of quality indicators/metrics to track Quality performance at all distribution locations.
  • Collaborate both internally and externally to identify opportunities to standardize operations, increase global harmonization, and identify improvement opportunities.
  • Apply Quality Risk Management principles to NALO operations, using Lilly quality standards. Author, review, and approve Risk Assessments to ensure adequate oversight including external monitoring of regulatory changes.
  • Provide quality oversight and maintain the qualified status of distribution supplier and service provider per Supplier Quality Management System.
  • Manage, investigate and document product and distribution complaint and monitor performance.
  • Author, review and approve quality documents such as deviation investigations, change control activities, CARTS, PPE, SCN's, SOP, etc., with focus on issue resolution and continuous improvement.
  • Develop and collect metrics related to the Quality performance within area of responsibilities. Provide updates to management and propose performance improvement.
  • Support inspection readiness initiative and internal/external audits (site self-inspections; regulatory agencies and GQAAC).
  • Support the Operations by:
  • Timely and accurately completing all assigned tasks and responsibilities
  • Collaborating with other functions, including hands-on work experience and shared learning
  • Proposing solutions and benchmarking with other Lilly sites to gain support
  • Other duties as assigned.

Pay and benefits

$66,000 – $171,600 a year

Employer provided
How this compares

Additional Information

  • This is an on-site, dayshift position, with occasional off-hours, weekend, and holiday support may be needed, including during Summer Shutdown, year-end, and the Christmas-New Year period.
  • Position Location: Plainfield Distribution Center, Plainfield, Indiana
  • Travel: 25-30% travel to regional distribution centers under NALO Quality oversight

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.


Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia (AMECA), Black Employees at Lilly (BE@Lilly), Chinese Culture Network (CCN), EnAble, Evolve, Lilly Indian Network (LIN), Organization of Latinx at Lilly (OLA), Pride (LGBTQ+ Allies), Veterans Leadership Network (VLN) and Women’s Initiative for Leading at Lilly (WILL).

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

$66,000 - $171,600

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

  • Company bonus

  • 401(k)

  • Pension

  • Vacation benefits

  • Medical, dental, vision and prescription drug benefits

  • Well-being benefits

Where you'll work

Plainfield, INOn-siteOpen in Maps (opens in a new tab)

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Job intelligence

The context around this role

Live data · November 11, 2026

Salary intelligence

How the pay compares

This role's midpoint is 51% above the US median for Quality Assurance roles at this level.

This roleEmployer provided

$66,000 to $171,600 a year

Associate & Specialist roles in the US70 roles publishing pay

Middle half $59,250 to $88,875, median $78,500
Annual base pay
Annual base payLowMedianHigh
This role$66,000—$171,600
All US$59,250$78,500$88,875

This role: Eli Lilly's own published range. Comparisons: the base pay employers published on open Quality Assurance roles at the same level on Regulatory Jobs, November 11, 2026. Nothing is estimated.

Career trajectory

Where this role sits in Quality Assurance

The general path across 340 open Quality Assurance roles on Regulatory Jobs, with the titles they carry most. Not Lilly's own promotion track.

  1. This role

    Associate & Specialist

    Often: Quality Assurance Specialist · Quality Technician

    $79K median92 open

  2. Next step

    Senior & Principal

    Often: Senior Specialist, Quality Assurance · Quality Lead

    $118K median86 open

  3. Later

    Manager

    Often: Manager, Quality Assurance · Quality Manager

    $144K median79 open

  4. Later

    Director

    Often: Director, Product Quality Leader, Biologics · Director, Quality

    $220K median71 open

  5. Later

    VP & Executive

    Often: AVP · DX Head of Regions Quality Management and Regulatory Affairs

    $327K median12 open

Career resources on Quality Assurance

Skills DNA

What this role leans on

How many of the posting's 32 duty, requirement and summary lines touch each area. The posting's emphasis, not a proficiency score.

GMP and compliance: 6 linesDocumentation and SOPs: 5 linesInvestigations and CAPA: 3 linesValidation and qualification: 1 lineQuality systems and risk: 8 linesData and digital systems: 2 linesCollaboration and leadership: 6 linesGMPDocumentationInvestigationsValidationQuality systemsData systemsTeamwork
  • Quality systems and risk8
  • GMP and compliance6
  • Collaboration and leadership6
  • Documentation and SOPs5
  • Investigations and CAPA3
  • Data and digital systems2
  • Validation and qualification1

Regulatory intelligence

The rules, regulations and standards behind this role

The regulations, guidance and standards that govern Quality Assurance work in pharmaceuticals, led by the four this posting names, each linked to the agency or standards body that publishes it.

From Regulatory News

Manufacturing and quality coverage for this profession

Company hiring pulse

Lilly on Regulatory Jobs

53
Open roles
53
Distinct roles
10
Locations

By discipline

  • Quality29 55%
  • Clinical17 32%
  • Regulatory7 13%

By level

  • Director24 45%
  • Senior & Principal16 30%
  • Associate & Specialist7 13%
See all 53 Lilly roles

More roles at Lilly

All 53 Lilly roles

Similar Quality Assurance roles elsewhere

Quality Assurance - NALO - Distribution at Lilly

Open until filled. $66K–$172K a year, employer provided.

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