Experienced Global Study Manager – Clinical Research, Central Labs Services

Minimum Qualifications

• High school diploma or equivalent
• 5 or more years of experience in pharmaceutical, biotechnology, CRO industry
• 5 or more years of experience managing complex global clinical projects, including budget, risk, timeline and stakeholder management
• 5 or more years of experience in client facing (internal and external stakeholder) and stakeholder management.
• 2 or more years of experience working within Central Labs

• Key contact for clients; Liaison between Clients, CRO, and Labcorp
• Displays leadership to ensure successful interactions between Labcorp study team members needed to provide seamless study delivery to the client.
• Provides project management oversight; focusing on key client deliverables through budget, risk, and milestone management.
• Facilitates communications between Client and extended Labcorp study team, including Study Design Lead and Regional Study Coordinator.
• Performs review of SOW to ensure quality implementation of client specifics and requirements.
• Manages a portfolio of global, high-complexity studies.
• Acts as an ambassador on behalf of the client within Labcorp CLS and across Labcorp business units; exemplifies the concept of Signature Client Service through outstanding, personalized customer service skills
• Ensures that all customer expectations are documented and acted upon in compliance with regulatory requirements
• Demonstrates through appropriate self-organization the ability to manage conflicting priorities and to make difficult decisions
• Able to act efficiently in an environment with dynamic timelines and priorities
• Accountable for the implementation, monitoring and reporting of performance metrics
• Actively participates in Labcorp CLS development through continuous process improvement, quality and productivity
• Work with appropriate internal and external personnel to understand the culture and pipeline of assigned clients
• Demonstrates strong interpersonal and communication skills that will build strong internal and external relationships to ensure deliverables are on time and within budget
• Displays appropriate self-organization and ability to manage conflicting priorities
• Participate in functional meetings (eg. CLFs) and provide input, keeping processes up to date
• Comply with LCLS Global Project Management strategy
• Support a culture of continuous improvement, quality and productivity
• Other duties as assigned