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New · posted Oct 15

The Cooper Companies · Medical Devices

Quality Management Systems Specialist

  • Victor, NY
  • On-site
  • Full-time
  • Senior & Principal
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EmploymentFull-time
Deadline

Open until filled

The role

At CooperVision, a business unit of CooperCompanies (Nasdaq: COO), we’re driven by a unified purpose of helping people experience life’s beautiful moments. We are connected through our shared values - dedicated, innovative, friendly, partners, and do the right thing. As a leading global manufacturer of contact lenses, we are committed to helping improve the way people see each day. Through our diverse lens portfolio, we tackle the toughest vision challenges – including astigmatism, presbyopia, and childhood myopia. We offer the most complete collection of spherical, toric, and multifocal products available, enabling us to fit 99% of all contact wearers. Learn more at www.coopervision.com

  • This role is not eligible for employer-sponsored work authorization now or in the future. Applicants must be authorized to work in the United States on a permanent and ongoing basis without the need for future sponsorship (i.e., H1B, STEM OPT extensions, TN, etc.)
  • This position requires full-time onsite work (5 days per week) in Victor, NY and is not eligible for relocation assistance.

Scope

This position covers a wide breadth of the quality system including New Product Launch, Packaging, Documents, Specifications, Validations, Training, Auditing, etc. Acts as the Quality Assurance lead in many of our cross functional projects/teams and requires independent decision making to help define and develop the global processes for CooperVision. Interaction primarily with global departments and local departments within Victor as well as other Secondary Packaging and Distribution sites. This role is responsible for performing a detailed QA review of 4000+ quality records annually. Any discrepancy, nonconformance or investigation required for these records is within the scope of responsibility for the Quality Management System Specialist. 

What you need

Education

•    Bachelor’s degree required in related field; or an equivalent combination of education and experience is required

Essential Functions & Accountabilities

Responsible for conducting required Quality Assurance activities with local (Rochester) and global departments. Act as the lead Quality Analyst for quality records, problem reports, change orders and other quality processes. Support Document Control Specialists in the maintenance of Packaging and Labeling QMS data and ensuring CooperVision compliance to change control requirements for global processes. Oversight of cross-functional teams that provide input to the related processes.

Work with key business stakeholders through change order and problem report processes. Acts as site lead for a variety of problem reports (CAPA/NCR/etc.), ensuring timely movement through the process while safeguarding compliance. Involvement with internal auditing for local CooperVision sites.

Will revise and at times create Standard Operating Procedures (SOP’s), Work Instructions (WI's) and  ther controlled documents in collaboration with process owners and subject matter experts. Will utilize the electronic Quality Management System (eQMS) to process these documents and obtain approvals as well as review Change Orders and support training. Participation with establishing procedures for Global review of change packages as well as engineering changes, engineering, studies, and validations when necessary.

  • Acts as the Quality Assurance representative and participates with cross functional teams on significant Packaging and Labeling projects (example. mass change for regulation update).

  • Acts as the QA approver and change analyst for a variety of change orders (ECO, DCO, NPLCO, DRCO, and PCO).
    • Provides guidance and is the QA lead on process requirements to ensure compliance with change control regulations and CooperVision policies and procedures. 
    • SME for Quality Assurance in associated Global Processes. 
    • Acts as final QA review prior to execution of changes where required. Responsible for ensuring all requirements are met prior to final release. 
    • Lead in continuous improvement efforts to streamline the QA review in above mentioned processes.

  • Acts as change analyst for Document Change Orders (DCO’s) and any required Deviations for functional departments residing under the CooperVision QMS at the site.
  • Manages Training positions and roles in Agile for functional departments residing under the CooperVision QMS at the site.
  • Reviews and participates in implementation of global document changes document required for the site and globally
  • Regularly provides status and updates to QA Management regarding state of QMS data and continuous improvement projects.
  • Communicates information effectively to and from other departments with the QA team.
  • Investigation, lead, coordinate, reviews and approvals of corrective and preventative action (CAPA) and nonconformance’s (NCR).
  • Assists with internal and process audits to verify conformance with standard operating procedures.  This will include revising and or creating SOPs as needed. Conducts internal audits in any of the Rochester facility as required.
  • Data entry and analysis into computer-based collection systems as required (Access, Excel & eQMS).
  • Performs archiving (as necessary) as it applies to quality records for the site. May assist in all aspects of record retention and retrieval. May act as Administrator for record retention activities.
  • Provides eQMS and required QSR training for employees at the site. Applies knowledge of Good Manufacturing Practices (GMP) regulations and industry standards as well as ISO general guidelines.
  • Performs other assignments related to the department as directed by Leadership
  • Excellent written, oral, and interpersonal communication skills
  • Highly self-motivated, self-directed and attentive to detail
  • Well organized and detail oriented, strong data entry and analysis
  • Highly adaptable, flexible and willing to accept new ideas, processes and procedures
  • Excellent analytical and problem-solving skills, with strong attention to detail.  Ability to drive to root cause
  • Ability to effectively prioritize and execute tasks, and meet project deadlines in a fast-paced environment
  • Working knowledge of Microsoft Office Suite.  Experience with Agile preferred
  • Possesses skills to utilize the concept of continuous improvement, change management and employee teams.  Ability to work with a diverse workforce
  • Knowledge of Quality Assurance regulations and methodologies, including Good Documentation Practices. Ability to enforce standards (QSR, CVI, etc.) and standardize global processes

Experience

•    2-3 years of experience with Quality Assurance required
•    Lead auditor experience preferred 
•    Medical Device industry experience preferred

Pay

$58,412 – $77,882 a year

Employer provided
How this compares

For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $58,412.00 and $77,882.00 per year and may include cost of living adjustments.  The actual base pay includes many factors and is subject to change and modification in the future.  This position may also be eligible for other types of compensation and benefits.

Where you'll work

Victor, NYOn-siteOpen in Maps (opens in a new tab)

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Equal opportunity, accessibility and legal noticesThe Cooper Companies's statements, word for word

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Job intelligence

The context around this role

Live data · October 15, 2026

Salary intelligence

How the pay compares

This role's midpoint is 44% below the US median for Quality Assurance roles at this level.

This roleEmployer provided

$58,412 to $77,882 a year

Senior & Principal roles in New York14 roles publishing pay

Middle half $68,000 to $114,875, median $84,750

Senior & Principal roles in the US284 roles publishing pay

Middle half $103,375 to $137,500, median $122,750
Annual base pay
Annual base payLowMedianHigh
This role$58,412—$77,882
New York$68,000$84,750$114,875
All US$103,375$122,750$137,500

This role: The Cooper Companies's own published range. Comparisons: the base pay employers published on open Quality Assurance roles at the same level on Regulatory Jobs, October 15, 2026. Nothing is estimated.

Career trajectory

Where this role sits in Quality Assurance

The general path across 845 open Quality Assurance roles on Regulatory Jobs, with the titles they carry most. Not The Cooper Companies's own promotion track.

  1. One step back

    Associate & Specialist

    Often: Quality Engineer · Quality Technician

    $79K median227 open
  2. This role

    Senior & Principal

    Often: Quality Engineer · Senior Quality Engineer

    $123K median353 open
  3. Next step

    Manager

    Often: Manager, Quality Assurance · Quality Manager

    $153K median136 open
  4. Later

    Director

    Often: Director, Quality · Associate Director, Clinical Quality Assurance

    $209K median114 open
  5. Later

    VP & Executive

    Often: Vice President, Quality Assurance · AVP

    $302K median15 open

Skills DNA

What this role leans on

How many of the posting's 31 duty, requirement and summary lines touch each area. The posting's emphasis, not a proficiency score.

GMP and compliance: 9 linesLab testing and methods: 2 linesDocumentation and SOPs: 11 linesInvestigations and CAPA: 5 linesValidation and qualification: 2 linesRegulatory submissions: 2 linesQuality systems and risk: 8 linesData and digital systems: 2 linesCollaboration and leadership: 14 linesGMPLab testingDocumentationInvestigationsValidationSubmissionsQuality systemsData systemsTeamwork
  • Collaboration and leadership14
  • Documentation and SOPs11
  • GMP and compliance9
  • Quality systems and risk8
  • Investigations and CAPA5
  • Lab testing and methods2
  • Validation and qualification2
  • Regulatory submissions2
  • Data and digital systems2

Company hiring pulse

The Cooper Companies on Regulatory Jobs

10
Open roles
10
Distinct roles
5
Locations

By discipline

  • Quality9 90%
  • Regulatory1 10%

By level

  • Senior & Principal8 80%
  • VP & Executive1 10%
  • Manager1 10%
See all 10 The Cooper Companies roles

More roles at The Cooper Companies

All 10 The Cooper Companies roles

Similar Quality Assurance roles elsewhere

Quality Management Systems Specialist at The Cooper Companies

Open until filled. $58K–$78K a year, employer provided.

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    Quality Management Systems Specialist at The Cooper Companies — Victor, NY | Regulatory Jobs