New · posted Oct 15
Neptune Medical · Medical Devices
Quality Technician
- Burlingame, CA
- On-site
- Full-time
- Associate & Specialist
Open until filled
The role
Neptune Medical, is an innovative, venture capital funded medical device startup headquartered in Burlingame, CA. We have already commercialized novel medical devices using our technology. Now the team at Neptune is building something truly unique: a fully flexible medical robot that enables doctors to reach deep into human anatomy. Triton Robotic Endoscopy will disrupt flexible endoscopy and set a new standard in outcomes for decades to come.
TITLE: Quality Technician
POSITION SUMMARY: The Quality Technician will support manufacturing operations by ensuring in-process and finished medical devices meet established quality requirements, specifications, and regulatory standards. This role is responsible for identifying and documenting quality issues on the production floor, supporting investigations and root cause analysis, managing nonconforming materials, and collecting process and product data to drive continuous improvement.
The technician works closely with Manufacturing, Quality Engineering, and cross-functional teams to ensure rapid response to quality concerns and compliance with applicable quality system regulations (e.g., FDA 21 CFR Part 820, ISO 13485).
What you need
REQUIRED QUALIFICATIONS
- High school diploma or equivalent required; Associate degree or technical certification preferred
- 3–5+ years of experience in Quality Assurance/Quality Control in a manufacturing environment (medical device industry strongly preferred)
- Working knowledge of FDA Quality System Regulation (21 CFR Part 820) and/or ISO 13485
- Experience with inspection methods, sampling plans, and interpreting engineering drawings and specifications
- Proficiency in Microsoft Office and electronic quality management systems
PREFERRED QUALIFICATIONSnice to have
- Experience in a regulated medical device or life sciences environment
- Familiarity with nonconformance systems, CAPA, and root cause analysis tools (e.g., 5 Whys, Fishbone)
- Hands-on experience with dimensional and visual inspection equipment
- Understanding of validation activities (IQ/OQ/PQ)
- Experience supporting audits and regulatory inspections
Neptune Medical is located in Burlingame, CA, near the Millbrae Caltrain and BART Station.
Our job titles may span more than one career level. The starting hourly rate for this role is between $35-$40/hour depending on experience. The actual base pay is dependent upon many factors, such as: education, training, transferable skills, work experience, business needs, and location. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, benefits and 401(K) with matching.
What you'll do
Manufacturing Quality & Inspection
- Perform incoming, in-process, and final inspections of components, subassemblies, and medical devices in accordance with approved procedures, drawings, and sampling plans
- Ensure product compliance with specifications, GMP, and regulatory requirements
- Accurately document inspection and test results in device history records (DHRs) and other quality records
- Maintain traceability of materials and finished goods throughout production
Nonconformance & Investigation Support
- Identify, document, and segregate nonconforming materials
- Support containment activities, including line clearance, product holds, and sorting/rework activities
- Assist in root cause investigations and corrective and preventive actions (CAPA)
- Collaborate with Quality Engineers to analyze trends and recurring issues
Data Collection & Continuous Improvement
- Collect and analyze in-process quality data to support process monitoring and improvement initiatives
- Provide input on quality metrics, yield trends, and defect data
- Partner with Manufacturing and Engineering teams to implement process improvements and error-proofing solutions
Equipment & Testing
- Operate, maintain, and calibrate inspection and test equipment (e.g., calipers, microscopes, gauges)
- Support equipment calibration and environmental monitoring programs as needed
- Perform basic product or material testing in accordance with validated methods
Documentation & Quality Systems Support
- Review Device History Records (DHRs) and other quality documentation for completeness and accuracy
- Maintain quality records in compliance with document control procedures and regulatory requirements
- Support audits (internal/external) by providing documentation and participating in audit activities
- Ensure adherence to Good Documentation Practices (GDP) and Good Manufacturing Practices (GMP)
Cross-Functional Collaboration
- Work closely with Production, Manufacturing Engineering, and Quality Engineering to ensure timely resolution of quality issues
- Communicate quality concerns clearly and escalate issues as appropriate
- Support training of production personnel on quality requirements and procedures
Pay and benefits
$72,800 – $83,200 a year
Employer provided$35.00 – $40.00 an hour · yearly at 2,080 hours (40 a week)
How this comparesEquity eligibility
401(k) with matching
Benefits eligibility
Where you'll work
Burlingame, CAOn-siteOpen in Maps (opens in a new tab)
More jobs in Burlingame, CAEqual opportunity, accessibility and legal noticesNeptune Medical's statements, word for word
Neptune Medical provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job intelligence
The context around this role
Live data · October 15, 2026
Salary intelligence
How the pay compares
This role's midpoint is 1% below the US median for Quality Assurance roles at this level.
This roleEmployer provided
Associate & Specialist roles in California31 roles publishing pay
Associate & Specialist roles in the US157 roles publishing pay
| Annual base pay | Low | Median | High |
|---|---|---|---|
| This role | $72,800 | — | $83,200 |
| California (middle half) | $77,000 | $80,000 | $96,500 |
| All US (middle half) | $59,000 | $78,500 | $94,000 |
This role: Neptune Medical's own published range, converted to a year at 2,080 hours. Comparisons: the base pay employers published on open Quality Assurance roles at the same level on Regulatory Jobs, October 15, 2026. Nothing is estimated.
Career trajectory
Where this role sits in Quality Assurance
The general path across 845 open Quality Assurance roles on Regulatory Jobs, with the titles they carry most. Not Neptune Medical's own promotion track.
Career resources on Quality Assurance
Skills DNA
What this role leans on
How many of the posting's 36 duty, requirement and summary lines touch each area. The posting's emphasis, not a proficiency score.
- GMP and compliance12
- Documentation and SOPs9
- Collaboration and leadership8
- Quality systems and risk6
- Lab testing and methods4
- Investigations and CAPA4
- Validation and qualification2
- Data and digital systems1
Regulatory intelligence
The rules behind this role
Frameworks and standards this posting's work falls under, matched from its own words, each linked to the official source.
Company hiring pulse
Neptune Medical on Regulatory Jobs
- 2
- Open roles
- 2
- Distinct roles
- 1
- Locations
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Quality Technician at Neptune Medical
Open until filled. $73K–$83K a year, employer provided.