Associate I, Quality Operations

WHAT YOU'LL BRING TO ALCON

• Bachelor’s Degree or Equivalent years of directly related experience (or high school +8 yrs; Assoc.+4 yrs)
• The ability to fluently read, write, understand and communicate in English
• Work hours: Exempt
• Work Location: Onsite
• Travel Requirements: 5-10%
• Relocation assistance: None
• Sponsorship available: No

In this role, a typical day will include

1. 1Interact effectively with other facilities to support product tech transfer.
2. 2Support product validations through data collection.
3. 3Support/ execute validations, product, equipment, and manufacturing processes.
4. 4Ensure adequate product and process controls are in place for identified critical or major quality attributes/process parameters within assigned production areas.
5. 5Investigate and/or provide input on non-conformance events (NC), Corrective Actions, and Preventive Actions (CAPA) while providing guidance and approval.
6. 6Ensure supplier-related quality issues (i.e. customer complaints, non-conformances) with assigned commodities are corrected to prevent recurrence. Partner with the supplier on the use of root cause analysis tools paired with a formal corrective action process.
7. 7Ensures immediate action, including for cause visits, is taken with suppliers on issues deemed critical.
8. 8Track and trend NC and CAPA data with guidance using various statistical and non-statistical problem-solving tools as part of the analysis.
9. 9Lead product holds and quarantine when necessary.
10. 10Assist Manufacturing, Engineering, and other Quality functions to create a presence on the production floor to support the production process.
11. 11Support and promote improvement activities for production areas.
12. 12Uses various statistical and non-statistical problem-solving tools to analyze data, issues, or improvement opportunities.
13. 13Administer validation protocols associated with product/process changes including writing the initial protocol for qualification, scheduling the logistics of the protocol run with manufacturing, product testing, and evaluation writing a final technical summary to include conclusions drawn from the test data and subsequent recommendations.